Strategic PMO Implementation

Strategic KPI Framework Implementation for Regulated Fintech

Transforming PMO Operations Through Data-Driven Accountability and Executive Visibility

60% Faster Reporting
Leadership Visibility
100% Accountability Clarity

Project Overview

Role

Senior PMO Consultant & Strategy Reporting Designer

Client

Regulated Fintech Company (Series B, 150+ employees)

Timeline

Q2-Q4 2025 (6 months)

Engagement Type

Strategic PMO Implementation

The Challenge

A regulated fintech company faced critical operational inefficiencies that hindered strategic decision-making and accountability.

⚠️

Fragmented KPI Ownership

KPI ownership unclear and inconsistently tracked across departments

🔄

No Unified Review Rhythm

Lack of synchronized review cycles across teams and leadership levels

📊

Limited Executive Visibility

Executive dashboards fragmented with insufficient strategic oversight

⏱️

Slow Decision Cycles

Manual reporting processes causing 3-week delays in critical decisions

Our Strategic Approach

A comprehensive methodology to transform PMO operations through systematic framework implementation.

1

KPI/OKR Framework Design

Designed comprehensive top-down KPI/OKR stack with named ownership across all organizational levels

2

ClickUp Implementation

Implemented ClickUp-based weekly/monthly reporting cadences with automated workflows

3

Executive Dashboard Development

Built strategic executive dashboards aligned to key business objectives and compliance requirements

4

Review Pack Creation

Created structured review packs with trend insights, action logs, and strategic recommendations

Measurable Impact

Quantifiable improvements in operational efficiency and strategic alignment.

60%

Faster Reporting Cycle

Reduced from 3 weeks to 1.2 weeks

Leadership Visibility Improvement

Enhanced decision velocity and strategic oversight

100%

Accountability Clarity

Clear metric ownership across all levels

85%

Strategic Alignment

Team activities aligned with strategic goals

Deliverables & Evidence

Key artifacts and frameworks developed during the engagement.

KPI/OKR Stack Diagram

Strategic Objectives
Department KPIs
Team OKRs
Individual Metrics

KPI/OKR Stack Diagram

Hierarchical structure showing Strategic Objectives → Department KPIs → Team OKRs → Individual Metrics with clear ownership tiers

ClickUp Reporting Cadence

Weekly Team Check-ins
Bi-weekly Department Reviews
Monthly Executive Updates
Quarterly Strategy Reviews

ClickUp Reporting Cadence

Timeline visualization: Weekly Team Check-ins → Bi-weekly Department Reviews → Monthly Executive Updates → Quarterly Strategy Reviews

Executive Dashboard Sample

Revenue Growth
Customer Acquisition
Compliance Score
Team Performance

Executive Dashboard Sample

Mock layout featuring Revenue Growth, Customer Acquisition, Compliance Score, and Team Performance metrics with trend analysis

Review Pack Template

Executive Summary
Key Metrics
Trend Analysis
Action Items
Risk Assessment

Review Pack Template

Structured format including Executive Summary, Key Metrics, Trend Analysis, Action Items, and Risk Assessment sections

Ready to Transform Your PMO Strategy?

Let's discuss how strategic KPI frameworks and executive visibility can accelerate your fintech operations.